Your privacy matters to us. At docutrackglobal.com, we treat your personal information with care and respect. Whether you are browsing our travel content or booking one of our tours, we want you to feel confident that your data is handled responsibly.
We provide travel services in two forms. We run our own tours and experiences, and we also recommend trusted partners through affiliate links. When you book directly with us, we collect the details required to organise your tour and communicate with you. When you use an affiliate link, all information and payments are managed by the external provider, not by us.
This policy outlines how we collect, use, protect, and share your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
docutrackglobal.com supports travellers exploring the world by offering both direct touring services and affiliate recommendations.
For our direct tours, we gather the essential information needed to confirm your booking, provide updates, support your travel plans, and meet safety obligations.
As an affiliate, we feature services from reputable third-party providers, including Economybooking.com, trip.com, localrent.com, Tiqets, and others. When you choose one of these partners, your booking is handled by them from start to finish. We do not receive your payment details, identification documents, or any confidential booking information.
Each external provider has its own privacy policy, so we encourage you to review each provider's policy before sharing your information. Their policies determine how your personal information is collected, used, and protected.
We only collect the details needed to provide direct services or improve your user experience. This may include:
Your name
Your email address
Your phone number when required for direct tour arrangements
Information you enter into enquiry forms, feedback forms, or comments
We do not handle payment information or sensitive documents for affiliate bookings. These are managed solely by the external provider you book with.
Your information may be collected when you:
Book one of our direct travel experiences
Subscribe to our newsletters or updates
Contact us by email or through our website
Submit feedback, reviews, or questions
If you provide information on someone else’s behalf, you confirm that you have their permission and that they understand this Privacy Policy.
We use your information to:
Respond to questions or requests
Process and manage direct bookings
Send newsletters, travel content, and offers when you choose to receive them
Analyse website use so we can improve the experience for visitors
You can unsubscribe from promotional emails at any time by clicking the link included in our messages.
docutrackglobal.com and selected partners may use browsing data to serve more relevant advertising. You can opt out using:
NAI Consumer Opt-Out: https://optout.networkadvertising.org/
DAA WebChoices: https://optout.aboutads.info/
YourAdChoices Canada: https://youradchoices.ca/en/tools
EDAA Your Online Choices (Europe/UK): https://www.youronlinechoices.com
Using the AppChoices app for mobile devices:
AppChoices for iOS: https://apps.apple.com/app/appchoices/id894822870
AppChoices for Android: https://play.google.com/store/apps/details?id=com.DAA.appchoices
Please note:
Opt-outs apply only to the device or browser used
If you clear cookies, you may need to set your preferences again
You may still see ads, but they will not be tailored to your interests
Our website uses cookies to support essential functions and improve navigation. Cookies help us understand how visitors use the site and allow us to remember your preferences.
We may use:
Necessary cookies for basic website functions
Analytics cookies to understand overall visitor behaviour
Preference cookies to remember settings
You may disable cookies in your browser, but some parts of the site may not work properly.
Our platform includes links to third-party travel providers for your convenience. Once you leave our website, the privacy and security practices of the external provider apply. We do not control or monitor how these partners handle data.
We advise reviewing their privacy policies before sharing your personal information.
We do not sell or trade your personal information. We only share it in limited circumstances, such as:
When required by law
When you have given your permission
When we work with trusted providers who support our website or tour services
These providers should follow strict privacy and security standards.
We use recognised security measures to keep your information safe. Access is restricted to authorised staff who need the information to perform their duties.
Although we take strong precautions, no online system is entirely risk-free. By using our website, you acknowledge the general risks associated with the internet.
Some of the affiliates we recommend are based in other countries, outside Australia. This means that your information may be processed or stored internationally. While we choose reputable partners, their own privacy policies govern how they handle your data. We advise checking their terms before booking.
You have the right to access the personal information we hold about you and to request corrections if any of it is inaccurate.
You can contact us for these requests at: info@docutrackglobal.com
We will respond promptly and securely.
We may update this policy from time to time to reflect:
Legal or regulatory changes
Amendments to our services
Improvements to our privacy and security practices
The latest version will always be published on our website. Continued use of our platform constitutes acceptance of the updated terms.
If you believe we have not handled your information properly, please contact our Privacy Officer. We will investigate all concerns and take appropriate action. We may need to confirm your identity before addressing certain matters.
You may opt out of marketing from docutrackglobal.com or selected partners at any time by:
Using the unsubscribe link in our emails
Contacting our Privacy Officer
You may still see general advertising online that is not personalised to your interests.
If you have questions about this Privacy Policy or would like to make an access or correction request, please contact our Privacy Officer.
Email: info@docutrackglobal.com